Your Eero devices always tell you their status through the LED lights on top. On a normal day, your Eero should have a solid white light. So you might be wondering, why is my Eero blinking white light?
Some customers say that the blinking white light doesn’t last long. It usually takes 2-3 minutes and returns to a regular solid white.
However, if your device blinks white for a while and it’s not connecting to the internet, it’s time to take a closer look. In this article, we’ll look closer at the possible causes and how you can fix them.
Eero has a simple design. When you look on top, you will see the LED status light that shows you the current status of your Eero. Here are the LED lights that you need to look out for:
- Solid white
- Blinking white
- Blinking blue
- Solid blue
- Blinking green
- Blinking yellow
- Solid red
If your Eero is flashing white, it means it’s trying to connect to the internet, or it’s starting up. When this happens, it could be the signal is weak. It shouldn’t take long, and it should go back to a solid white.
But, if your device blinks for more than 10 minutes, the most probable reason could be with your internet service provider (ISP). You need to contact your ISP and ask if there’s undergoing maintenance or any interruption.
However, if your ISP isn’t the problem, you need to troubleshoot your device. But don’t worry; we’ve got you covered!
How can you fix it?
If your eero is blinking white, here are a few steps that you can try to fix the issue. Try out our recommended steps below before you contact Eero support.
Remove and re-add problematic Eero
One of the fastest ways to fix the blinking white light is to remove the malfunctioning device. Using your Eero app, remove the node and add it again.
Typically, this has been proven to resolve some connectivity issues. So the flashing white light should go back to a solid white.
If this step doesn’t work, try to power cycle your Eero.
Power cycle Eero
Power cycling your Eero can be a quick and easy fix. When doing this step, you need to unplug and replug the device from the power source.
Because of its simplicity, power cycling is often used as the first troubleshooting step for any networking issue.
So here’s what you need to do:
- Unplug the device from the outlet or any power source.
- Wait 30 seconds to 1 minute.
- Plug the device back in and wait for the device to start up.
After power cycling your Eero, check to see if the blinking white light is gone. If not, try restarting your entire mesh network.
Restart your entire network
When we say “restart the network,” we mean power-cycling all devices in the network: the router, modem, and Eero.
Refer to the step above on how to power cycle your Eero. As for the modem and router, do the following:
- Remove the modem or router from the power source.
- Wait for 20-30 seconds.
- Replug the devices.
- Wait for the modem or router to stabilize.
This should fix your problem if it has something to do with the internet signal. If this still doesn’t fix the issue, it’s time to soft reset or hard reset your Eero.
Soft reset your Eero
A soft reset on your eero will clear any network configurations stored on the device, but it will preserve its sessions.
This helps keep the eero on your network while saving its logs and advanced settings, such as IP reservations and port forwarding configurations.
To soft reset your Eero, you need to locate the reset button. The location usually varies depending on your device.
- Eero 6, 6 Plus, Pro 6, and Pro 6E: Bottom
- Eero Beacon: Right side
To soft reset your eero, hold the reset button until the LED light turns yellow (7 seconds), then release it. After a few moments, the LED should turn back to solid white.
You can also check our complete soft reset guide here.
Hard reset or Factory Reset Eero
A hard reset is a last resort option for this kind of problem. This process will clear all network configurations, their session, and logs, and remove the eero from your network.
To hard reset your eero, hold the reset button for 15 seconds until the LED light turns red. Once you release the button, the eero will enter a flashing blue state, indicating that it’s ready to be set up again.
Check our complete hard reset guide here.
Eero is an excellent mesh network that delivers the best performance. Although you may encounter some problems with it, we hope the steps above have helped you.
However, if your eero’s blinking white light problem didn’t stabilize, we recommend contacting Eero support for further assistance. They will be able to help you troubleshoot the issue and get your eero back up and running again.